Welcome to Reworx (the “Website”). These Terms and Conditions (“Terms”) govern your access to and use of our website, located at https://reworx.shop, and all services offered by Reworx (referred to as “we,” “us,” or “our”). By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our website or purchase our products.
2. Definitions
“Customer” or “you” means any person who accesses and uses the Website and/or purchases products from us.
“Products” refers to the vinyl records and other music-related items offered for sale on the Website.
“Website” means our online store located at https://reworx.shop.
“Order” means a purchase request placed by a customer through the Website.
“Business Day” means any day other than a Saturday, Sunday, or public holiday in South Africa.
“POPIA” means the Protection of Personal Information Act No. 4 of 2013 of South Africa.
3. Acceptance of Terms
By accessing and using our Website, or placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to amend these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes are posted constitutes your acceptance of those changes.
4. Eligibility
By using our website and purchasing our products, you warrant that:
You are at least 18 years of age, or are accessing the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into binding contracts.
You are a resident of South Africa.
You will use our website for lawful purposes only.
5. Products and Pricing
Product Descriptions: We make every effort to accurately describe our products. However, we do not warrant that product descriptions or other content on our website are error-free. If a product is not as described, your sole remedy is to return it in unused condition within 30 days of receipt for a refund or exchange.
Pricing: All prices are in South African Rand (ZAR) and include Value Added Tax (VAT) where applicable. Prices may change without notice. We are not responsible for typographical errors or omissions in pricing.
Availability: Product availability is subject to change without notice. We do not guarantee that any particular product will be in stock. If a product you ordered is not available, we will notify you and provide options for a refund or alternative product.
Images: Images of products are for illustrative purposes only and may not exactly match the actual product.
6. Ordering and Payment
Order Placement: You place an order by adding items to your cart and completing the checkout process. Your order is an offer to purchase, which we may accept or reject.
Order Confirmation: After placing an order, you will receive an email confirming your order details. This confirmation does not constitute acceptance of your order.
Order Acceptance: We will notify you by email when your order is accepted and dispatched. Acceptance occurs when we ship your products.
Payment: You must pay for your order in full before we dispatch your products. We accept payment by credit card, debit card, and EFT.
Secure Payments: We use secure payment processing methods to ensure the security of your financial information. However, we are not responsible for any breaches of security that are beyond our control.
7. Delivery
Delivery Areas: We currently deliver only within South Africa.
Delivery Costs: Delivery costs are calculated and displayed at checkout and are the responsibility of the Customer.
Delivery Times: Estimated delivery times are provided on the Website. However, these times are estimates only and may vary. We are not responsible for delays due to circumstances beyond our control.
Risk: Risk of loss or damage to the products passes to you upon delivery.
8. Returns and Refunds
Returns: You may return a product within 30 days of receipt if it is defective or not as described, provided that it is unused and in its original packaging. You must notify us of your intention to return a product before sending it back.
Refunds: Refunds will be processed within 10 business days of receipt of the returned product. Refunds will be credited back to your original payment method.
Return Shipping: You are responsible for the cost of return shipping unless the product is defective or not as described, in which case we will refund the return shipping cost.
Exclusions: Certain products, such as those that are personalized or customized, may not be eligible for return.
9. Warranty
We do not provide any warranty against manufacturing defects for our products and we do not cover damage resulting from misuse, abuse, or normal wear and tear.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Reworx or its licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or modify any content from our website without our prior written consent.
You may not use our trademarks or logos without our prior written consent.
11. User Content
If you post reviews, comments, or other content on our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.
You warrant that you own or control the rights to any content you post and that the content is accurate, not illegal, obscene, or defamatory, does not infringe on the rights of others, and does not contain any viruses or malicious code.
We are not responsible for any user-generated content and reserve the right to remove or edit any content that we deem inappropriate.
12. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages, including loss of profits or data, arising out of your use of our Website or the purchase of our products.
Our total liability to you for any claim arising out of these Terms or your use of the Website or purchase of products shall be limited to the purchase price of the products you have purchased.
13. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, costs, and expenses, including legal fees, arising out of your breach of these Terms, your use of the Website, your purchase of our products, or your violation of any law or third-party rights.
14. Data Privacy
We are committed to protecting your privacy and handling your personal information in accordance with the POPIA.
Our Privacy Policy, available on the Website, explains how we collect, use, and protect your personal information. By using the Website, you agree to the terms of our Privacy Policy.
We will only use your personal information for the purposes for which it was collected and will not share it with third parties without your consent, except as required by law.
15. Governing Law and Jurisdiction
These Terms and your use of our Website are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of South Africa.
16. Contact Information
If you have any questions about these Terms or our services, please contact us at:
Email: reworxshop@gmail.com
17. Entire Agreement
These Terms constitute the entire agreement between you and Reworx with respect to your use of the Website and purchase of products and supersede all prior agreements and understandings, whether written or oral.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be deemed replaced with a valid and enforceable provision that most closely reflects the original intention.
19. Force Majeure
We shall not be liable for any failure to perform our obligations under these Terms due to causes beyond our reasonable control, including, but not limited to, acts of God, war, strikes, labor disputes, pandemics, government restrictions, and disruptions in telecommunications or internet services.
